Hospitality and Tourism Management

The hospitality industry provides necessary goods and services to travelers and can be roughly split into five sectors: 1) Lodgings (hotels, motels, etc.); 2) Transportations (planes, trains, etc.); 3) Food and Beverage Operations (restaurants, bars, etc.); 4) Retail Stores (souvenir shops, arts/crafts stores, etc.); and 5) Tourism Activities (recreation, festivals, expositions, and events, etc.).

The hospitality, travel and tourism industries in the U.S alone requires more than a million top-level managers to operate daily. According to the National Association of Colleges and Employers (NACE)(2014), the hospitality industry is a top ten business degree to earn and is the top six preferred industry (6.4%) that graduating seniors would like  to begin their career. The NACE contends that hospitality management salaries for college graduates are growing more quickly than in any other industry in the United States. While the BLS employment projections 2014-2024 anticipates that jobs in Leisure and Hospitality will have the 5th highest anticipated growth (9.8%) by 2024.

The Department of Hospitality and Tourism Management at the University of New Haven is the oldest in the state. The program evolved out of the need to develop industry talent at a time when the U.S was experiencing a  shortage of hotel and restaurant professionals. The University of New Haven enrolled its first students in hotel and restaurant management in 1950 and for over 60 years have been educating and developing hospitality and tourism managers who have made lasting impact on the industry. A regional leader, our program focuses on hospitality entrepreneurship emphasizing critical thinking and creativity; business sustainability; global awareness and community; diversity; and business education.

Every aspect of our instruction and departmental organizational structure is focused on hands-on learning aimed at ensuring that all HTM graduates: excel in both oral and written communication skills, develop top-notch interpersonal skills, become highly organized with the ability to multi-task, believe in teamwork, and  perform job task with thoroughness and enthusiasm. Here, at the University of New Haven, Department of Hospitality and Tourism Management, we pride ourselves in crafting the next generation of business savvy graduates who approach the industry with financial sound knowledge, strategic think, and a sustainable business development mindset.

Welcome to Hospitality & Tourism Management at the University of New Haven



Juline Mills 
Professor & Chair, Department of Hospitality and Tourism Management
References Cited:

1. Bureau of Labor Statistics, U.S. Department of Labor, Employment Projections 2014-2024. On the Internet:

2. The National Association of Colleges and Employers (NACE)(2014). The Class of 2014 Student Survey Report Results from NACE’s annual survey of college students

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